WordPress Website Design Services
that make it easier for people to find you, understand what you do and decide whether they want what you’re offering.
Completed Projects
Years Experience
Happy Clients
Different Industries
Your website should not be an expensive business card.
Plenty of businesses end up with a website that looks nice but doesn’t generate enquiries, doesn’t appear in Google, is difficult to update or leaves potential customers with more questions than answers.
Perhaps your current website is looking a little… 2009.
Maybe it doesn’t work properly on mobile. Perhaps nobody can find it in Google.
Or maybe you’re starting from scratch and have absolutely no idea what pages you need, what your website should say or whether you need WordPress, Shopify, Wix or something completely different.
That’s where the right website strategy matters.
What type of website does your business actually need?
One of the biggest questions businesses face is: “What kind of website should I have?”
The answer depends on your business, customers and goals.
A service-based business may need a lead-generation website designed to encourage enquiries and calls. An eCommerce business may need a product-focused website with a seamless buying journey. A professional services company may need a website that builds trust and demonstrates expertise.
Types of websites we build
We offer WordPress website design services for businesses that have outgrown their current website.
A brochure website
One to five pages displaying core business information, services, and contact details
A service-based business website
Promotes intangible skills, expertise, or labour rather than physical products
An eCommerce website
Product pages, a shopping cart, and a secure checkout system
A portfolio website
Showcase your best work, skills, and past projects
A membership or community website
Share exclusive content, services or products with registered users while building community.
A website integrated with your CRM and marketing systems
Updates your sales records and triggers automated email campaigns without any manual work
Custom WordPress design vs templates
Templates can be useful. They’re often quick and inexpensive.
The problem is that your business isn’t a template.
If you’ve ever tried to squeeze your services, messaging and customer journey into a pre-designed website, you’ll know the feeling. You end up changing your business to fit the website rather than building a website around your business.
Our custom WordPress design approach allows the structure, layout and functionality to be developed around your requirements.
We use code where necessary to achieve the result you actually want, rather than forcing everything into the limitations of a drag-and-drop builder.
That does mean there can be some limitations to what you can change yourself. But you’ll have full control of your website, and we’ll make sure you’re shown how everything works before the project is complete.
What does our WordPress website design project involve?
1. Discovery chat
Everything starts with a conversation. We'll discuss your business, your goals, your customers, your current website, your frustrations, your budget and what you actually need the new website to achieve. This is also where we start working out what type of website makes sense for you.
2. Search, prompt and audience research
Before writing a single page, we need to understand what your audience is searching for. That means researching relevant keywords, search intent and the questions people are asking around your products and services. We also consider the types of prompts people are using in tools such as ChatGPT, Google AI Overviews and Gemini.
3. SEO-led website copywriting
Once we understand what your audience is looking for, we create the content around those needs. That means your website isn't filled with vague statements such as "We deliver innovative solutions for forward-thinking businesses." Instead, it should explain what you do, who it's for, how it works, what it costs where appropriate, why someone should consider it and answer the questions stopping them from making an enquiry.
4. Mockups before development
Before we build everything, you'll see how the website is intended to look. We create mockups so you can review the structure, layout and overall direction before development begins. This means we can establish what you like, what you don't like and what needs changing before we've spent hours building something you hate.
5. Website development on a staging link
Once the copy and designs are approved, development begins. Your website is built on a staging link, allowing you to see the progress as the project develops. As individual pages are approved, we can begin building them rather than waiting for every single page to be completed. You don't have to sit in the dark wondering whether anything is happening.
6. Post launch checklist
We make sure the important foundations are in place, including connections to Google Analytics and Google Search Console, alongside the relevant on-page SEO and technical considerations. You'll have full access and control, and we'll explain how the website works so you're not completely dependent on an agency every time you want to make a change.
Do you actually need a new website?
Before spending money on a new website, it’s worth asking what is actually wrong with the current one.
A website redesign may be worthwhile if:
- Your website looks outdated or doesn’t reflect the quality of your business
- It’s difficult to navigate or confusing for visitors
- Your website isn’t generating enough enquiries or sales
- You’re relying on social media to drive all your traffic
- Your website doesn’t appear for the searches your customers are making
- It isn’t properly optimised for mobile devices
- Your pages are slow or technically difficult to manage
- Your content doesn’t answer the questions potential customers have
- You can’t easily make changes yourself
- Your current website was built using a template that doesn’t quite fit your business
- You’ve grown significantly since your last website was created
- Your website isn’t appearing in AI-generated search results or summaries
Sometimes, you don’t need a completely new website. Sometimes, you need better SEO, better content, a clearer structure or a few strategic changes.
That’s why the first step should always be understanding the problem, rather than immediately jumping into a rebuild.
How much does a WordPress website cost?
There isn’t a sensible one-size-fits-all answer.
A WordPress website can cost significantly more or less depending on the number of pages, complexity, functionality, integrations, content requirements, eCommerce features, design requirements and level of custom development involved.
If you’re searching “How much does a WordPress website cost?”, the better question is:
What does my business actually need the website to do?
A five-page brochure website and a complex eCommerce platform shouldn’t have the same budget.
The right approach is to establish your requirements first, then work out what investment is appropriate.
How long does it take to build a WordPress website?
It depends on the project.
A straightforward website with approved content and a clear direction can be completed considerably faster than a large, complex website involving extensive copywriting, integrations, custom functionality and multiple rounds of revisions.
Delays often happen because content, feedback or decisions aren’t ready when development starts.
That’s why our process gets the strategy and copy underway before development, allowing the project to progress in a more structured way.
FAQs
Should I redesign my existing website or start again?
It depends on the condition of the existing website, its technology, SEO performance, content and how well it supports your current business.
Do I need SEO when building a new website?
Yes, if you want people to find the website through search. SEO should be considered during planning and development rather than bolted on afterwards.
Can I update my WordPress website myself?
Yes. You’ll have access to your website and can make changes, although custom-coded elements may require development knowledge.
Do I need to provide the website content?
Not necessarily. Content can be created as part of the website project using keyword, search-intent and prompt research, as well as any information you share with us that you’d like included.
Can you manage my website after it's launched?
Yes. Ongoing WordPress website management services can help with updates, changes, maintenance and continued optimisation.
Who's behind the service?
The names and faces of the experts working hard for your business.
Beks Houston
Managing Director
Anesa Bird
Head of Marketing
Victoria Ilori
Marketing Manager
Henry Sadler
Marketing Executive
Ava Gulliver-Jary
Marketing Assistant
Grace Miles
Marketing Assistant
We've worked with countless industries
Here are just a few cases of the results we get for our clients.
Trusted By
Why our clients love working with us
NO OUTSOURCING
All of the work we do for our clients is in-house. The people you speak to are the people doing your work.
40+ YEARS OF EXPERTISE
A team who knows the ins and outs of this stuff with years of training and great results.
UK BASED
Our Norfolk based team works with clients across the UK. We're always happy to meet at our office in Norwich.
QUICK COMMUNICATION
We aim to respond to your emails and queries within 24 hours.
PROVEN RESULTS
We send monthly reports detailing all the work carried out and the results of your campaigns.
LIVE PROJECT UPDATES
We provide live access to our project management tool so you can see what work is planned in, and when.
JARGON-FREE
We communicate in plain English, we're not here to confuse you!
NO CONTRACTS
We believe in earning your trust through results, not lengthy contracts.
Got a website that isn't bringing in any business? Request an audit and we'll tell you:
What's stopping Google from ranking you
Technical SEO issues that hurt your visibility.
Why your competitors outrank you
Even if their websites look worse than yours.
Keywords your ideal customers are searching
But your website isn't appearing for.
The exact fixes needed to unlock traffic
Actionable tips you can implement today
Hidden errors that stop traffic converting
From page structure to search intent gaps.
Ready to Build a Website That Actually Works?
Your website should do more than look pretty. It should help people find you, understand what you do and take the next step.
Not sure what you need yet?
That's absolutely fine. Tell us what's frustrating you about your current website, what you're hoping to achieve and we'll help you work out the best way forward.
Call, email or use the contact form - alternatively, you can book a free consult with Beks using the calendar link.