Norwich-Based Ecommerce Marketing Agency

Helping you turn website visitors into buyers.

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Completed Projects

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Years Experience

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Happy Clients

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Different Industries

We know this is you...

You want more orders, better sales, and repeat customers, but without needing to do it all yourself.

That’s where we work best. As your ecommerce growth agency, we help turn visitors into buyers.

If you run a small business making and selling handcrafted, creative, and unique products, we’re here to help more people find and buy from you online.

We’re an ecommerce marketing agency that works with businesses like yours every day, no fluff, no big promises, just clear, practical support that gets results.

norwich marketing agency

If you're selling products, you need a great ecommerce site

As an e-commerce marketing agency, we build websites that not only reflect the care and creativity behind your brand but also make it easy for customers to browse, buy, and come back again.

But we don’t just build websites and leave you to figure out the rest.

We’re a full-service ecommerce agency, which means we can help with everything from getting more people to your shop to bringing back people who nearly bought but didn’t.

Already have a site, but it’s not doing much? We can audit what’s there and show you what’s missing.

We help you show up on Google when your customers are searching for what you offer

If people can’t find you on Google, they can’t buy from you. That’s where we come in.


As a dedicated ecommerce SEO agency, we do the legwork to help your site climb the search results. We write the content, build the pages, and handle the technical bits too.

This includes:

  • Researching what your customers are actually searching for
  • Writing page titles and descriptions that help your products stand out
  • Making sure your site runs quickly and looks good on all devices
  • Keeping track of your rankings and making ongoing improvements
smash marketing team in the office

What you get is real growth with a hands-on ecommerce marketing team

Whether it’s a seasonal campaign or a new product launch, we plan the content, write the emails, and run the ads, all with your goals in mind. We’ll help you:

  • Reach more people through targeted ads on Google and social media
  • Bring people back with email campaigns that feel personal
  • Understand what’s working with regular updates and reports
  • Avoid wasting time (and money) on guesswork

 

And yes, we’ll show you what’s working, in plain English.

We've worked with countless industries

Here are just a few cases of the results we get for our clients. 

Trusted By

One marketing team. No agency jargon.

You don’t need someone telling you that your “omnichannel customer acquisition ecosystem requires enhanced funnel optimisation.”

You need someone to tell you:

“Your Google Ads generated 42 bookings this month.”

That’s our approach.

No confusing terms. Just clear reports. Monthly meetings with your account manager and contract-free management.

Small But Mighty

£957

  • Google Ads maintenance and reporting
  • Email Marketing Newsletter
  • 1 social media post per week
  • SEO optimisation
  • Proactive Suggestions
  • Strategy + Planning
  • Monthly Meeting
  • Full Reporting
  • Quarterly Strategic Reviews

Making Moves

£1,442

  • Google Ads maintenance and reporting
  • Email Marketing Newsletter
  • 2 social media posts per week
  • SEO optimisation and blogs
  • Proactive Suggestions
    to keep you ahead of the competition
  • Strategy + Planning
  • Monthly Meeting
  • Full Reporting
  • Quarterly Strategic Reviews

Game Changer

£2,278

  • Google Ads maintenance and reporting
  • Email Marketing Newsletter
  • 4 social media posts per week
  • SEO optimisation and blogs
  • Proactive Suggestions
    to keep you ahead of the competition
  • Strategy + Planning
  • Monthly Meeting
  • Full Reporting
  • Quarterly Strategic Reviews

Who's behind the service?

The names and faces of the experts working hard for your business.

Beks Houston

Managing Director

Anesa Bird

Head of Marketing

Victoria Ilori

Marketing Manager

Henry Sadler

Marketing Executive

Ava Gulliver-Jary

Marketing Assistant

Grace Miles

Marketing Assistant

Why our clients love working with us

NO OUTSOURCING

All of the work we do for our clients is in-house. The people you speak to are the people doing your work.

40+ YEARS OF EXPERTISE

A team who knows the ins and outs of this stuff with years of training and great results.

UK BASED

Our Norfolk based team works with clients across the UK. We're always happy to meet at our office in Norwich.

QUICK COMMUNICATION

We aim to respond to your emails and queries within 24 hours.

PROVEN RESULTS

We send monthly reports detailing all the work carried out and the results of your campaigns.

LIVE PROJECT UPDATES

We provide live access to our project management tool so you can see what work is planned in, and when.

JARGON-FREE

We communicate in plain English, we're not here to confuse you!

NO CONTRACTS

We believe in earning your trust through results, not lengthy contracts.

Got a website that isn't bringing in any business? Request an audit and we'll tell you:

What's stopping Google from ranking you

Technical SEO issues that hurt your visibility.

Why your competitors outrank you

Even if their websites look worse than yours.

Keywords your ideal customers are searching

But your website isn't appearing for.

The exact fixes needed to unlock traffic

Actionable tips you can implement today

Hidden errors that stop traffic converting

From page structure to search intent gaps.

Let's have a chat

If you’d like to see if we can help get your website seen and chosen by more people, please call, email or use the contact form - alternatively, you can book a free consult with Beks using the calendar link.

Call us on 01603 343 640

Email us at hello@smashmarketing.co.uk