Email Marketing Services

To keep your audience engaged, build trust, and turn your leads into customers.

Your audience is already in their inbox. Let’s give them a reason to open yours.

Social media is brilliant for getting noticed, but you don’t own your followers. Algorithms change, reach fluctuates and one scroll is all it takes for your carefully crafted post to disappear into the void.

Email marketing is different.

Email marketing without the "Dear Valued Customer" nonsense

Good email marketing shouldn’t feel like another boring corporate newsletter.

We brainstorm ideas, develop the messaging, write the copy, design the emails and publish them for you, making sure every campaign has a purpose.

Whether you want to promote a new service, share company news, nurture potential customers or simply stay connected with your audience, we create emails people actually want to read.

Who is email marketing for?

Email marketing can work for almost any business with an audience worth keeping in touch with. It can be particularly valuable for businesses that:

Have an existing customer or subscriber database

Want to generate more repeat business

Have customers who need nurturing before purchase

Regularly launch products, services or offers

Have useful knowledge or updates to share

Are not making the most of the email list they've already built

From "we should probably send an email" to "that's actually really good"

You know your business. You know your customers. You probably have loads of things worth talking about.

The problem is finding the time to turn all of that into an effective email marketing campaign.

That’s where we come in.

Our team takes the ideas, updates and expertise inside your business and turns them into strategic email campaigns that sound like you and speak directly to your audience.

norwich marketing agency

Email marketing that works alongside the rest of your marketing

Email shouldn’t operate in a little marketing silo.

We can use your email campaigns to support your wider SEO, PPC, social media and website marketing, creating a more joined-up customer journey.

For example, a new blog could become an email. A social media campaign could drive people onto your mailing list. A new service could be introduced through a series of emails. A seasonal promotion could be supported across email, paid advertising and social media.

We take care of the whole process

No blank screen. No "what should we send this month?" panic. No disappearing down a Canva rabbit hole.

Campaign brainstorming

Fresh, relevant ideas based on your business, audience and goals.

Strategic planning

Making sure every email has a reason for being sent, rather than filling someone's inbox for the sake of it.

Copywriting

Clear, engaging email copy designed to grab attention and encourage action.

Email design

Professional, on-brand newsletters that look great across devices.

Content creation

Turning your news, offers, expertise and ideas into genuinely interesting content.

Campaign publishing

We build, check and send your emails so you don't have to, then analyse how campaigns are performing to identify opportunities to improve.

Trusted By

Who's behind the service?

The names and faces of the experts working hard for your business.

Beks Houston

Managing Director

Anesa Bird

Head of Marketing

Victoria Ilori

Marketing Manager

Henry Sadler

Marketing Executive

Ava Gulliver-Jary

Marketing Assistant

Grace Miles

Marketing Assistant

Why our clients love working with us

NO OUTSOURCING

All of the work we do for our clients is in-house. The people you speak to are the people doing your work.

40+ YEARS OF EXPERTISE

A team who knows the ins and outs of this stuff with years of training and great results.

UK BASED

Our Norfolk based team works with clients across the UK. We're always happy to meet at our office in Norwich.

QUICK COMMUNICATION

We aim to respond to your emails and queries within 24 hours.

PROVEN RESULTS

We send monthly reports detailing all the work carried out and the results of your campaigns.

LIVE PROJECT UPDATES

We provide live access to our project management tool so you can see what work is planned in, and when.

JARGON-FREE

We communicate in plain English, we're not here to confuse you!

NO CONTRACTS

We believe in earning your trust through results, not lengthy contracts.

Ready to make more of your mailing list?

Your audience is already there. They're already customers, potential customers, subscribers or people who have shown an interest in what you do.

Let's give them something worth opening.

Contact us about our email marketing services and let's create campaigns that keep your business in the conversation.

Call us on 01603 343 640

Email us at hello@smashmarketing.co.uk